Etna Gold Luxury Food - Import Export
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Privacy

PRIVACY POLICY

This information is presented in compliance with art. 13 of Regulation 2016/679 (GDPR), pursuant to art. 13 of Legislative Decree no. 196/2003 (Code on the protection of personal data) to users who access the website www.etnagold.com and is related to all personal data processed in the manner indicated below.

 

DATA CONTROLLER

The Data Controller of the personal data collected is Etna Gold S.r.l., with registered office in Via Tripoli 11, 95021 Aci Castello (CT), Sicily- Italy., P. IVA 05403890873.

DATI COLLECTED

The personal data processed are collected as provided directly by the data subject or provided automatically.
The following personal data are collected and processed:
the name; the address and telephone number; the credit card details (processed within the time necessary for purchase); the names of the recipients of the orders, if different from the buyer.
More generally, these are all the data provided to allow the realization of a purchase order, the carrying out of product searches on the Site, the compilation and use of the profile on the Site, facilitating the delivery of products with the communication of data relating to numbers or contact addresses (telephone, email, addresses), etc.

Automatically collected data are navigation data and/or c.d. "cookies". The computer systems and software procedures used to operate the Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This information is generally not collected in order to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment. These data are mainly used to obtain statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Any interested party, within the limits of the law, may decide not to allow the processing of all or part of its data, although such exclusion may limit or exclude the use of part of the services of etnagold.com.

 

FINALITY OF THE TREATMENT

The data are processed exclusively for the purposes for which they are collected, as described below.
• manage the user account in case of registration to the Site to use the related services;
• manage orders and carry out related activities (eg: communication with the customer on the status of the order, responses to his requests for information, payment management, etc.);

  • allow participation in specific and additional services, such as receiving newsletters for communication of promotional offers and other information services, or for the performance of statistical activities and/or market research.
    only in case of specific consent of the user, to allow adherence to specific and additional services such as sending future information and promotional communications via email or electronic means.

 

The provision of the data listed in the "Collected Data" section is mandatory to allow the user to access the service. For this reason, consent is mandatory and any refusal to processing or failure, inaccurate or partial provision of data may result in the impossibility of proper provision of the service.


The provision of data for the purposes of sending newsletters for promotional purposes, information or search is optional and the refusal to give the relative consent to the processing will make it impossible to be updated about commercial initiatives and/ or promotional campaigns, to receive offers or other promotional material and/or to send personalized offers to the user. Etna Gold S.r.l. does not provide third parties with any of the user information without their consent, unless required by law.

 

WITHDRAWAL OF CONSENT

The interested party can revoke their consent to receive promotional and commercial communications immediately, by sending a request to the email address This email address is being protected from spambots. You need JavaScript enabled to view it..

 

METHOD OF TREATMENT


Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected, providing in any case the annual verification of the data stored in order to delete those deemed obsolete, unless the law provides for archiving obligations.

The processing of data is normally carried out at the headquarters of the company Etna Gold S.r.l. by staff or external collaborators duly designated as data processors. The complete list of data processors and persons in charge of the processing of personal data can be requested by sending a request to This email address is being protected from spambots. You need JavaScript enabled to view it.
The registration and the relative treatment are considered valid until the unsubscribe by the user, present in every email, or after 12 months from the last communication of which he has evidence of direct interaction (click, open, answer).
Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

RIGHTS OF THE DATA SUBJECT
Pursuant to art. 7 of the Privacy Code and art. 13 GDPR each user has the right to obtain confirmation of the existence or otherwise of his personal data, even if not yet registered, and their communication in intelligible form.
In particular, the interested party has the right to obtain from Etna Gold S.r.l. the indication:

  1. the origin of personal data;
  2. the purpose and methods of processing;
    3. the logic applied in the case of processing carried out with the aid of electronic/IT tools;
    4. the identification details of the owner, managers and appointed representative;
    5. the persons and categories of persons to whom the data may be communicated or who may become aware of them in their capacity as appointed representative in the territory of the State, managers or persons in charge.

In addition, the interested party has the right to obtain from Etna Gold S.r.l.:

  1. l’aggiornamento, la rettificazione ovvero l’integrazione dei propri dati;
  2. la cancellazione, la trasformazione in forma anonima o il blocco dei dati trattati in violazione di legge;
  3. l'accesso ai propri dati e cioè la conferma che sia o meno in corso un trattamento di dati personali che lo riguardano;
  4. la limitazione del trattamento,
  5. la portabilità del dato, cioè il diritto di ricevere in formato strutturato i dati personali che lo riguardano;
  6. diritto di reclamo all'Autorità di controllo.

Finally, the data subject has the right to object, in whole or in part, for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of collection. In particular, the data subject has the right to object to the processing of personal data concerning him for the purpose of sending commercial advertising material or direct sale or for carrying out market research or commercial communication. The requests referred to in the previous points must be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

UPDATES AND MODIFICATIONS


Etna Gold S.r.l. reserves the right to amend, supplement or periodically update this Policy in accordance with the applicable legislation or the measures adopted by the Guarantor for the Protection of Personal Data.
The aforementioned changes or additions will be brought to the attention of the interested parties through links to the Privacy Policy page on the website and will be communicated directly to the interested parties by email.
We invite users to read the Privacy Policy regularly, to check the updated Policy and decide whether or not to continue to use the services offered.